Bluff offices and plants remain open and operational at this time and we will continue to make every effort to serve the needs of our customers.
We are sometimes asked about the traction when using yard ramps for loading docks outside in the elements. Bluff Manufacturing uses a serrated grating in combination with a diamond deck steel plate. Both surfaces offer a bite for the fork truck drive wheel and as long as the driver is competent most operations can continue … Continue reading Application of Yard Ramps
We at Bluff Manufacturing are seeing more and more of this design ramp and are being asked “What happened?” Most of the time the answer is “You saved 10 – 15%”. If you are putting a human life and $30k to $100k worth of truck and product on cheap loading ramp, you have made a … Continue reading You Get What You Pay For with Yard Ramps
In lookingÂ back at the other four articlesÂ in this series, I need to point out that these are not numbered in order of importance.Â The statement is; when you or anyone else chooses one product or service over another it will be for one or more of these reasons.Â Because price isÂ listed first, it does … Continue reading Buying decisions are made for one of five reasonsâ€¦Reason #5 Service
The previous article (on railboards) was written by John Key our plant manager.Â He is on spring break with his wife and kids and emailed me the post.Â The posting program attributed it to me…………I had to come clean…………he will be back.
As the Plant Manager for Bluff Manufacturing, I often find myself looking over our products staged for shipping to our customers and thinking to myself,Why would someone order that product? This question always comes to mind with respect to large aluminum dock boards, AC and BC products. Example: a few weeks ago a customer ordered … Continue reading Steel vs. Aluminum Dock Boards – you make the call
Sometimes we get lucky and there is a glaring difference in the features of our product, one that sets it apart. If we are really lucky it is one for which the customer feels justified in spending more. This is the part of the job that demonstrates either our professionalism or that we are just … Continue reading Buying decisions are made for one of five reasons…Reason #4 Technology
Just a fun post.Â During lunch today I was following some “rabbit trails” and came accross Answers to 42 of Lifes Largest Questions. http://www.wired.com/wired/archive/15.02/bigquestions.html?pg=1&topic=bigquestions&topic_set= The above link is to Wired Magazine which I sometimes read in print form.Â It poses several of lifes great mysteries.Â You will be hard pressed to find any answers.Â We … Continue reading Big Questions – No Answers
How’s your delivery?Â Well, the only person that can speak to that isÂ your customer.Â DeliveryÂ isÂ quite oftenÂ the trump card at the buying table.Â Delivery of a small product can enable a large project…or hold it up.Â TheÂ value of the projectÂ is farÂ greater thanÂ the productsÂ price and not having it can be extremly costly. Our delivery performance is compared … Continue reading Buying decisions are made for one of five reasons…Reason #3 Delivery
Quality is a relative term with both ends of the spectrum being open.Â One thing is of higher or lesser quality than another but nothing being of absolute total quality or totally absent of quality.Â Although, I think I have owned things that almost meet the “absent” attribute. One of the definitions in Wikipedia is … Continue reading Buying decisions are made for one of five reasonsâ€¦Reason #2 Quality