Bluff offices and plants remain open and operational at this time and we will continue to make every effort to serve the needs of our customers.
As the Plant Manager for Bluff Manufacturing, I often find myself looking over our products staged for shipping to our customers and thinking to myself,Why would someone order that product? This question always comes to mind with respect to large aluminum dock boards, AC and BC products. Example: a few weeks ago a customer ordered … Continue reading Steel vs. Aluminum Dock Boards – you make the call
SaturdayÂ (the 24th) the winds in Dallas – Fort Worth were over 40 MPH with gusts over 50 MPH from the west.Â My wife and I wereÂ at a home improvement show in the Arlington Convention Center.Â When we left around 3:30 we snapped this photo of the tower and roller coaster at Six Flags over Texas. … Continue reading West Texas blows into DFW
Sometimes we get lucky and there is a glaring difference in the features of our product, one that sets it apart. If we are really lucky it is one for which the customer feels justified in spending more. This is the part of the job that demonstrates either our professionalism or that we are just … Continue reading Buying decisions are made for one of five reasons…Reason #4 Technology
Just a fun post.Â During lunch today I was following some “rabbit trails” and came accross Answers to 42 of Lifes Largest Questions. http://www.wired.com/wired/archive/15.02/bigquestions.html?pg=1&topic=bigquestions&topic_set= The above link is to Wired Magazine which I sometimes read in print form.Â It poses several of lifes great mysteries.Â You will be hard pressed to find any answers.Â We … Continue reading Big Questions – No Answers
How’s your delivery?Â Well, the only person that can speak to that isÂ your customer.Â DeliveryÂ isÂ quite oftenÂ the trump card at the buying table.Â Delivery of a small product can enable a large project…or hold it up.Â TheÂ value of the projectÂ is farÂ greater thanÂ the productsÂ price and not having it can be extremly costly. Our delivery performance is compared … Continue reading Buying decisions are made for one of five reasons…Reason #3 Delivery
Quality is a relative term with both ends of the spectrum being open.Â One thing is of higher or lesser quality than another but nothing being of absolute total quality or totally absent of quality.Â Although, I think I have owned things that almost meet the “absent” attribute. One of the definitions in Wikipedia is … Continue reading Buying decisions are made for one of five reasonsâ€¦Reason #2 Quality
You know there is no getting away from the fact that we are the solution to our own problems.Â Having been in sales for longer than some of you have been alive, I have blamed everything and everyone for poor sales results.Â In truth, in the material handling business, I have always had all the … Continue reading Buying decisions are made for one of five reasonsâ€¦Reason #1 Price
Writing this blog is new to my schedule.Â I will try to do better…..and that got me to thinking. December is an odd month to business.Â It represents as much to our annual goals as any other month and yet we treat it differently.Â Are you guilty of any of the following…. All planning for … Continue reading December 8.5% of your year
It’s sunday night and most of us have been in our family mode for the last four days.Â Â Thursday was Thanksgiving and in Texas this year it was 75 degrees and bright sunshine.Â My brother-in-law David fried a turkey right before my eyes.Â I let that be my job this year while everyone else was … Continue reading It's Sunday night….